1. What services does PAL Diesel Service offer?
We specialize in professional diesel engine services including diesel injector repair and maintenance, turbocharger servicing, fuel injection system cleaning, and replacement of related CRDI components. Our team uses advanced diagnostic tools to ensure optimal performance and reliability.
2. Why is diesel injector servicing important?
Diesel injectors play a crucial role in delivering fuel to your engine. Over time, they can get clogged or worn, leading to rough idling, poor fuel economy, loss of power, and increased emissions. Regular servicing helps maintain performance and prevent major engine issues.
3. What payment methods do you accept?
We accept UPI, debit cards, credit cards, net banking, ensuring a secure and hassle-free checkout experience.]
4. Do you ship diesel parts across India?
Yes, we provide pan-India shipping. Orders are carefully packed to ensure safe delivery of diesel components to your doorstep.
5. How long does delivery take?
Delivery timelines usually range between 3–7 working days, depending on your location and product availability. Tracking details are shared once the order is dispatched.
6. Can I return or exchange a product?
Yes, we offer returns or exchanges in case of damaged, defective, or incorrect items, subject to our return policy. The product must be unused and in original packaging.
7. Is there any warranty on diesel parts purchased online?
Warranty depends on the product type and manufacturer. Warranty details, if applicable, are mentioned on the product page or can be confirmed with our support team.
8. What should I do if I receive a damaged product?
If you receive a damaged item, please contact us within 24 hours of delivery with images or videos. We will arrange a replacement or refund as per policy.
9. Can I cancel my order after placing it?
Yes, orders can be cancelled before dispatch. Once shipped, cancellation may not be possible.
10. Are product prices inclusive of GST?
Yes, all prices displayed on our website are GST-inclusive, unless stated otherwise.
11. Is my online payment secure?
Yes, our website uses secure payment gateways and SSL encryption to protect your personal and financial information.
12. What types of diesel injectors do you sell online?
We sell CRDI injectors, mechanical injectors, solenoid injectors, and piezo injectors compatible with major diesel vehicle brands.
13. Are the injectors new or reconditioned?
We offer both brand-new and professionally reconditioned (recon) diesel injectors. The product type is clearly mentioned on each product page.
14. Are reconditioned injectors reliable?
Yes. Our reconditioned injectors are cleaned, calibrated, pressure-tested, and performance-verified using advanced diesel testing equipment to meet OEM standards.
15. How do I match the injector part number with my vehicle?
You can match injectors using the OEM part number, engine code, or vehicle make & model. If you’re unsure, share your details and we’ll confirm compatibility before purchase.
16. Do you sell complete turbochargers or only parts?
We sell complete turbochargers, as well as turbo cores and turbo spare components, depending on availability.
17. What symptoms indicate turbocharger failure?
Common signs include:
- Loss of engine power
- Excessive black or blue smoke
- Whistling or whining noise
- Increased oil consumption
If unsure, contact us before placing your order.
18. What common rail components are available for purchase?
We supply common rail fuel injectors, high-pressure fuel pumps, rails, pressure valves, control valves, and sensors.
19. Are common rail parts vehicle-specific?
Yes. CRDI components are highly vehicle and engine-specific. Always verify part numbers or consult our experts before ordering.
20. What does “reconditioned” or “recon” mean?
Reconditioned parts are used components restored to near-new condition through professional cleaning, replacement of worn parts, calibration, and testing.
21. What is the difference between new and recon diesel parts?
- New parts: Brand-new, unused, higher cost
- Recon parts: Tested, cost-effective, reliable alternative with performance verification
22. Do reconditioned parts come with warranty?
Yes. Limited warranty is provided on most reconditioned parts. Warranty duration depends on the component type and usage conditions.
23. Are recon parts suitable for long-term use?
Yes, when installed correctly by a professional technician, recon parts can offer excellent durability and performance comparable to new parts.
24. Do you test products before shipping?
Yes, every injector, turbocharger, and common rail component is tested before dispatch to ensure quality and functionality.
25. Do you provide installation support?
We do not provide on-site installation, but we offer technical guidance to mechanics and service centers when required.